Missing files

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Scott Cavaness

• May 08, 2023 03:48

I uploaded several files and folders under the original 20GB limit then when I upgraded to 100GB Starter plan, none of the files and folders are showing up.

How do I get these files and folders back?  Thanks

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  Rona

  • May 09, 2023 14:07

  Hi Scott, 

  Welcome to Box Community and I'm here to help! 

  To assist with your missing files, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

  Thanks for posting! 

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