Two-factor authentication

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tomohisa saotome

• May 08, 2023 11:15

Since the phone number for two-step verification is the old phone number, could you tell me how to change it to the new phone number?

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  Rona

  • May 08, 2023 22:44

  Hi there, 

  Welcome to Box Community and I’m here to help!

  To assist you change your mobile number on 2FA, I went ahead and opened a new ticket for our Product Support team. A member of our team will get in touch shortly and please keep an eye to your email. 

  Thanks for posting! 

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