box app on iMac does not sync

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Box User

• May 08, 2023 16:38

box app on iMac 2017 does not sync saying I have exceeded cloud space storage, but I have 3.2 Gb of space occupied out of 50 Gb available.

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  Rona

  • May 15, 2023 14:45
  • Edited

  Hi there, 

  Welcome to Box Community and glad to help! 

  In regards to your issue syncing your Box files locally: 

  • What is the current version of your local Box application? 
  • Are all of your Box files not syncing and does it include both your owned and collaborated folders?

  Looking forward to hear back from you! 

  Stay well, 

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