I want to downgrade to the free account

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Nini Fan

• May 08, 2023 17:41

I want to downgrade to the free account, how to do that and can I request refund?

 

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  Rona

  • May 08, 2023 22:48

  Hi Nini, 

  Welcome to Box Community and I’m here to help!

  Regarding your request to downgrade your Box account, please contact our Cancellation team via cancel@box.com.   

  Thanks for posting! 

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