Secondary email verification email has no verify button!

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Ryver Developer

• May 09, 2023 02:21
• Edited

I'm trying to add a secondary email to my account. I get the verification emails, but there's no way to perform the actual verification. The email simply states:

 

Email pending verification for your Box account
The email <snip> is pending verification for the Box account '<snip>'. You can manage your email addresses in Account Settings.

I've tried 3 times but no luck.

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  Ryver Developer

  • May 09, 2023 02:51

  Never mind, I was checking the new email account instead of the old email account.

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  Rona

  • May 10, 2023 23:27

  Hi there, 

  Welcome to Box Community and I’m here to help!

  Looks like you were able to address this issue in your end. In the future, if you have queries please jump right back here and we'd love to assist. 

  Thanks for posting! 

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