Missing Folder

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Event Coordinator

• May 09, 2023 03:07

Folder is missing from ALL collaborators. Not in trash for any of us. We must get this folder and contents back. Please contact ASAP.

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  Tony Tan

  • May 09, 2023 03:18

  I have lost access to at least THREE critical folders when I just upgraded from STARTER to BUSINESS a short while ago. I absolutely need to get back all the folders I had before the upgrade. They represent months of work-in-progress. PLEASE HELP TO GET THEM BACK ASAP!!!

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  Rona

  • May 11, 2023 21:24
  • Edited

  Hi there, 

  Welcome to Box Community and glad to help! 

  It appears that you've already created a ticket regarding your missing contents. Rest assured that our Product Support team will get in touch and please keep an eye to your email. 

  Thanks for posting!

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