For Restore my folders I deleted permanently...

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Mesitha Ekanayake

• May 09, 2023 09:29

Hi there,

First of all I would like to thank you for providing us your service for free..

I deleted some folders a long time ago..I now want to get all those folders back..I hope for your kind help soon ..

Thankyou...

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  Rona

  • May 10, 2023 23:03

  Hi Mesitha, 

  Welcome to Box Community and I’m here to help!

  Note: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the Trash. 

  Meanwhile, if it's your owned content you can always visit your trash and restore your deleted contents. However, files or folders purged from your Box trash may not be recoverable and may be lost forever. Please note that this recovery grace period does not apply to Free accounts. We are unable to support file recovery for our Free Individual plan. 

  Get to know more about your trash by visiting this article. 

   

   

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