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Corporate email changed

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Larissa Brito Bastos

My corporate email has changed and I need to change the email to log in to the box to match my current email. How can I resolve this? I've seen the posts that I can't and would need help from someone from support, please

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  • Rona

    Hi Larissa, 

    Welcome to Box Community and I’m here to help!

    Please log in to box.com and change your primary email. Note: to change your primary email address, you should start by adding your new email as your secondary email. 

    To add an email address:

    1. Click Add More Emails.
    2. Enter a valid email address.
    3. Click Save.

    An email verification will be sent to the address you entered. Click the verification link in the email to confirm and add the alternate email to you account.

    To make a secondary email address your primary email address:

    • Click Make Primary next to the email address you want as your primary email address.

    Hope it helps! 

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