Free 10gb from signing up and free 5gb for logging in via app

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James Cashmore

• May 10, 2023 14:18

Hi i have just created an account for free 10gb, which a extra 10gb bonus and logged in via the app for an extra 5gb totalling 25gb in total, but my account still shows 10gb. When will this change be put in place?

Thanks

James

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• 

  Rona

  • May 12, 2023 22:54

  Hi James, 

  Welcome to Box Community and I’m here to help!

  You may reach out to our Billing team for assistance using billing@box.com.

  Hope it helps! 

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