How to increase "max file size" limit

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Gabrielle Van Dyne

• May 10, 2023 15:52

I see that I have 10GB of storage (I have used 1.2GB) 

I need to collaborate with client team - and they are wanting to upload a file size of 350MB. They receive an error when they try to upload. 

If I upgrade to different plan, will my max file size be different? 

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  Rona

  • May 11, 2023 22:40

  Hi Gabrielle, 

  Welcome to Box Community and I’m here to help!

  To help with your file size inquiry, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

  Thanks for posting! 

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