Folder file counts
Answered
why can't Box, accurately reflect the number of files in each folder?
-
Hi Ken,
Welcome to Box Community and glad to assist!
Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these totals. This has no effect on your underlying data. All of your files remain in place and have not decreased in size or been edited by unauthorized people.
Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.
Hope it helps!
Please sign in to leave a comment.
Comments
1 comment