Cannot Verify Email Change

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Mark B. Ness

• May 12, 2023 19:26

I am trying to update my email - the link included in the verification email requires a password (see image below)

Entering any password satisfying the requirements results in...

 

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  Rona

  • May 12, 2023 22:02

  Hi Mark, 

  Welcome to Box Community and glad to help! 

  It shows that you've already opened a ticket to our Product Support team. Rest assured that our dedicated team will keep in touch and please keep an eye to your email. 

  Thanks for posting!

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