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3 comments

  • Rona

    Hi Doug, 

    Welcome to Box Community and I'm here to help! 

    To help with your Box Drive issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

    Thanks for posting! 

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  • Seth Gardenswartz

    Box says your account regenerated previously-deleted folders. Those foulders were deleted by another admin for good reason. This all took place inside the folder of a single client (as far as we know).

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  • Kerschen, Katherine

    I just received a similar message (because Box Drive on my laptop would not update to the newest version), and I'm wondering how to open a support case.

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