Remove folder for Former Employee Shared with Wrong Person

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Box Admin

• May 15, 2023 15:55

I am Admin for our Box platform. I'm also a personal user on our platform. I was deleting a former employee's user account and wrongly transferred the content to me personally vs. Box Admin. I'm able to delete the files in the folder but not the folder itself. And I can't locate that folder when I'm in Admin to delete it there. Any help or ideas?

 

Thanks.

 

Jiffie

 

 

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  Rona

  • May 16, 2023 22:21

  Hi Jiffie, 

  Welcome to Box Community and I’m here to help!

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

  Thanks for posting! 

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