Can't open files in Box, have to download

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Brian Kelly

• May 16, 2023 17:51

I can't open open files in Box, have to download them and upload them after I edit. The open button is grayed out

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  Rona

  • May 19, 2023 17:28

  Hi Brian, 

  Welcome to Box Community and I'm here to help! 

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

  Thanks for posting! 

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  Kristin Roark

  • October 12, 2023 18:39

  I'm currently having this problem as well. I can't open files in Box, I have to download and upload after I edit. Any tips for getting this fixed?

   

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