二段階認証に使用していた携帯電話にショートメールが届きません

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鈴木　謙太郎

• May 17, 2023 05:32

I have not been able to log in because the text message did not reach the mobile phone I used for two-factor authentication.
I can't even ask a question here because I can't log in. So I created this new account just to ask a question.
What should I do to use the original account?

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  Rona

  • May 17, 2023 14:16

  Hi there, 

  Welcome to Box Community and I'm here to help! 

  To help with your login issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

  Thanks for posting! 

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  Eva Chen

  • November 01, 2024 08:35

  I have changed the mobile phone number I used for two-step authentication, so please change I mobile phone number accordingly.

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