Admin Console has disappeared

Completed

Follow

New post

Matthew Murray

• May 17, 2023 16:34

Hello,

My Admin Console has disappeared.  How should I remedy this?  I am still receiving email notifications from Box.com stating that I am an Admin, so I don't think my privileges have changed.

0

• 

  Rona

  • May 17, 2023 21:14

  Hi Matthew, 

  Welcome to Box Community and I’m here to help!

  Upon checking your Co-Admin privileges was modified. Kindly reach out to your main Admin if you need to restore it. 

  Thanks for posting!

  0

  Comment actions Permalink
• 

  Matthew Murray

  • May 18, 2023 13:08

  Per the main Admin, my account is still privileged as Co-Admin.  We've had this issue for many months now and have been unable to find any assistance with Box support towards resolution.

  0

  Comment actions Permalink
• 

  Rona

  • May 18, 2023 14:18

  Hi Matthew, 

  Good day! 

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.