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Termination of Employee

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Suzyette M Romoser-Broadway

My coworker left the company and I've tried resetting her password.  Her email address is no longer valid, so I cannot obtain the verification code or email notification.  How can I obtain access to her account in order to delete the files that are no longer needed?  I'm not the owner, and my only permissions are an editor.  It does not allow me to delete the folder.

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  • Rona

    Suzyette, 

    Welcome to Box Community and I’m here to help!

    You can only manage the user's Box account and her folders by obtaining the user's Box credentials. 

    Thanks for posting! 

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