New lawyer

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Rex

• May 22, 2023 19:25

I just switched law firms and I was using box with the first firm and now I need to sync the new law firm with box but I says that my email is already being used on the first box scout I set up with my first lawyer. How do I switch them or get my new lawyer synced up with my existing account?

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  Rona

  • May 23, 2023 21:40
  • Edited

  Hi Rex, 

  Welcome to Box Community and I’m here to help!

  Did you setup a new Box account using the email you've used with your existing Box account? Please note that you can't have the same email address for your another Box account. You may use an alternate email address for your new account. 

  Let us know if you need further assistance. 

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