Update Credit card

Answered

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May 23, 2023 00:29

I have the same complaint as everyone else - I cannot find a way to update my credit card and the website just sends us in meaningless circles without a way to access what i need. Can you send me a link so that I can update my credit card?

Comments

4 comments

Rona

May 23, 2023 19:03
Hi Laurie,

Welcome to Box Community and I’m here to help!

To help with your credit card update, please reach out to our Billing team using this link or email them directly using billing@box.com.

Thanks for posting!
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lerlanger

December 20, 2023 14:32
It's impossible to update your credit card on this site. Why? It sucks big time.
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lerlanger

December 20, 2023 14:34
On every single other site I have my cc info on--like 10 sites--- it's easy to update. On this site it just won't do it. Makes me want to go somewhere else.
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Steve Siegel

March 26, 2024 21:55
They seem to want to avoid you cancelling your account without a sales person intervening. I can't think of another reason. And, nothing has changed in 4 years... that was my request 4 years ago, and I need to change credit cards again... it's no easier than it was.
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