Box Sync Sign-In

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Gerry Flintoft

• May 23, 2023 03:30

Box Team -

I can sign into my Box account but I can not sign into Box Sync.  Changed password.  Made sure not be signed into Box account.  Deleted and reinstalled Box Sync (onto a MacBook Pro with Ventura 13.3.1 (a)).  Just keep running into Access Denied.

Appreciate any advice you may have.

Thanks, Gerry

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  Gerry Flintoft

  • May 23, 2023 13:01

  Also, could the Access Denied Sign-In problem be related in any way to having both Dropbox and Box Sync clients at the same time on a MacBook Pro with Ventura 13.3.1 (a))?  I have clients that use Dropbox and others who use Box.  Thanks.

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  Rona

  • May 24, 2023 21:41

  Hi Gerry, 

  Welcome to Box Community and I’m here to help!

  Looks like you've managed to work with our team and address this concern through email. 

  Thanks for posting! 

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