my laptop and box

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Genevieve Van Kan

• May 23, 2023 12:07

Hello, my laptop says there is a new version of box installed while the old one is still active???

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  Rona

  • May 24, 2023 21:43

  Hi Genevieve, 

  Welcome to Box Community and I’m here to help!

  Can you attach a screenshot of your error here? Also, what is the Operating System running in your machine? 

  We'd love to hear  back from you! 

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