I'm not receiving email notifications.
Answered
Hello.
Notifications will not be sent to this email address.
This email address may be on the suppression list.
I would like to request that you remove the email address from the list.
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Hi there,
Welcome to Box Community and glad to assist!
Upon checking your email was placed on our email suppression list. This typically happens when a user's email client repeatedly hard bounces our emails back to our server, or when an email inbox is not set up before the Box account was created. I've manually removed your email from this list, so the user should now be receiving emails from Box.
To prevent this from happening in the future, please make sure that your email client, virus scan, ISP, or firewall are not blocking emails from
- box.com
- notify.box.com
- reply.box.com
- track.box.com
Hope it helps!
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