Share files with foreign (Japanese) users?

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James Tom

• May 24, 2023 14:15

I am in the United States, we have clients in Japan. I've created a file folder for them to view their files with our business. They seem to be having issues logging on. I've done this before with other USA based clients and never had a problem, but I never done this before with Japanese or other foreign clients. 

So is there some issue(s) when sharing files between foreign clients or Japanese clients in particular?  Can you share files with clients in other countries including Japan?

 

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  Rona

  • May 31, 2023 14:45
  • Edited

  Hi James, 

  Welcome to Box Community and glad to help! 

  It appears that you've managed to address this inquiry with our Support team. Let us know in this forum if you have additional questions and clarifications. 

  Thanks for posting!

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