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Amy Johnson

• May 30, 2023 18:40

I was trying to delete files when I received a message “oops! Contact an IT administrator if you keep seeing this error”, with no information on how to do that. Now I cant see or delete my files with no way to contact IT 

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• 

  Rona

  • June 03, 2023 00:26
  • Edited

  Hi Amy, 

  Welcome to Box Community and I'm here to assist! 

  For added context, can you confirm these details? 

  • Did you delete the file through the Box website or in your local Box folder? 
  • Can you attach a screenshot of your error? 
  • What is your permission in this affected file? 

  We'd love to hear back from you! 

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