Welcome to the new Box Support website. Check out all the details here on what’s changed.

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  • Rona

    Hi Jason, 

    Welcome to Box Community and I'm here to assist! 

    Are you correctly receiving different Box notifications? If yes, you might want to contact the person who sent this collaboration invite. And make sure that the invite was sent to the correct email address. 

    Otherwise, you can follow these recommended troubleshooting steps. 

    Hope it helps! 

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