Saving Microsoft 365 files straight to Box

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Haydon Murr

• May 31, 2023 13:13

I am trying to resolve an issue with box where I cannot save files from Office 365 One Drive directly to Box. I have been given this solution (Disabled by Administrator: Cannot Use Application – Box Support), but it seems that the Office 365 tenant ID is not recognized in the configuration process. I have copied & pasted directly across but the save option is faint & not available. I'm looking for more help to get this working. 

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  Rona

  • June 06, 2023 22:21

  Hi Haydon, 

  Welcome to Box Community and glad to assist! 

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

  Thanks for posting! 

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