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Cannot see files I uploaded to a folder shared with me

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Matthew Blair

Box as a data room for a transaction we are working on. A box folder was set up by our investment bank and shared with us. We have editor privileges. I was previously able to upload and view files with no issues. Today I went into the shared folder and I cannot see or access any of the files uploaded. Our counterparts at the investment bank have no issues on their end. 

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  • Rona
    • Edited

    Hi Matthew, 

    Welcome to Box Community and glad to assist! 

    Are the files inaccessible with an error message, if you do please attach a screenshot or these files are missing? 

    We'd love to hear back from you! 

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