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1 comment

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  • Rona
    • Edited

    Hi there, 

    Welcome to Box Community and glad to help recover your deleted files. 

    Note: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the Trash. 

    To restore or permanently delete specific items in Trash:

    The steps below apply whether you’re selecting from search results or from all Trash items.

    1. Hover to highlight the row of the item you want. The More Options ellipsis (…) displays.
    2. Click the ellipsis (...).  Then: 
    • To return the item to its original location in Box, click Restore.
    1. At the prompt, click Okay.

    You can also act on multiple items at once. To do this, use the multi-select key combination for your OS (Windows or Mac).  When you have selected all the items you want, right-click anywhere in a selected area.  Then click either Restore.

    Hope it works! 

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