Cannot open Files on my Box

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Jeanine Borland

• June 02, 2023 15:28

Been a frustrating few days

I have a mac

Box is installed on my finder window and I add files via my folder directly then to box. 

However I cannot open any folders on my box finder window and nothing new is being uploaded. 

Mac is up to date software wise also I have unsynced and resented box but nothing is happening.. 

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• 

  Rona

  • June 06, 2023 21:21

  Hi Jeanine, 

  Welcome to Box Community and glad to assist! 

  Looking at your profile, looks like you've already addressed this issue through email. If you need further assistance, please use your existing ticket and get in touch with our Support team. 

  Thanks for posting! 

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