My Box account did not update

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Sarah Thayer

• June 02, 2023 17:16

I need to get a case log started.  I am not interested in posting I am interested in getting a case number so it will get fixed.

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  Rona

  • June 06, 2023 17:42

  Hi Sarah, 

  Welcome to Box Community and I'm here to assist! 

  Looking at your profile, you're already working with our Support team regarding this issue. Please keep an eye to your email and we'll keep in touch. 

  Thanks for posting! 

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