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How can I cancel uploading for those files with "pending" status

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Yilun Chen

I am trying to transfer a bunch of files to box and those files appear in the "transfer" section of the box drive. They have a "pending" status after the file name and the uploading froze for some reason. Because of this I am not able to sync any file to box anymore. How can I just cancel those "pending files"?

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5 comments

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  • Rona

    Hi Yilun, 

    Welcome to Box Community and glad to assist! 

    Looks like you've already worked with our Support team to address your query. 

    Thanks for posting! 

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  • Ervin Conn Jr

    What was the answer?  I have the same problem.

     

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  • Rebecca Brown

    so what's the answer??

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  • Christina Schiermann

    agree what is the answer????? I'd like to cancel only one of my many pending transfers. 
    Dropbox has much better functionality when it comes to desktop app usage 

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  • Norman Cyr

    Hello, what is the answer to this?

     

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