Box using an exceptional amount of memory

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Nick Campbell

• June 02, 2023 20:49

Hi all,

 

We've had a few end users in the last couple of days who are experiencing memory issues associated with Box. When running task manager Box memory usage is pinging between 8 and 10GB. This is exceptionally large and we haven't been able to uncover the root cause yet. Thoughts?

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  Rona

  • June 05, 2023 21:35

  Hi Nick, 

  Welcome to Box Community and glad to assist! 

  Looking at your profile, it appears that you're already working with our Support team through email. Please keep an eye to your email and we'll keep in touch. 

  Thanks for posting! 

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