Upgrade account

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Thu Hoang

• June 06, 2023 07:26

hello , I want to upgrade my box account to 100Gb but can't upgrade, I received a reply that the account needs to be verified, while I have entered all the information of the visa card, can you guide me, here is my contact account: , thanks you 

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  Rona

  • June 07, 2023 23:08

  Hi there, 

  Welcome to Box Community and glad to assist! 

  To upgrade your Box account, please reach out to our Sales Team via https://www.box.com/pricing/

  Thanks for posting!

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  Yara Schulte

  • September 17, 2023 09:22

  hey there, i have the same problem. can' update. what's theproblem?do you have any idea?

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