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Upgrade account

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Thu Hoang

hello , I want to upgrade my box account to 100Gb but can't upgrade, I received a reply that the account needs to be verified, while I have entered all the information of the visa card, can you guide me, here is my contact account: , thanks you 

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to assist! 

    To upgrade your Box account, please reach out to our Sales Team via https://www.box.com/pricing/

    Thanks for posting!

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  • Yara Schulte

    hey there, i have the same problem. can' update. what's theproblem?do you have any idea?

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  • Timothy Meyers

    What is WRONG with box that people cannot upgrade? This organization has serious user experience problems, people are literally trying to give their money to Box.com for upgrading and they are running into problems. Management needs to be shoved out of the company and there needs to be a serious re-working of priorities. If anyone complains that they are having trouble giving my business more money, I would FIRE the person responsible for this fiasco. 

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