Cannot upload larger files to box

Answered

Follow

New post

Rachel Kangas

• June 06, 2023 17:23

Hello, I have a collaborator who is trying to upload a larger file to my box account. The file size is approximately 5gb. However, my box account is supposed to allow for files up to 50gb to be uploaded at one time. I've had her check her browser settings, and her bandwidth.

0

• 

  Rona

  • June 09, 2023 00:03

  Hi Rachel, 

  Welcome to Box Community and glad to assist! 

  Looks like we've already addressed this query through live chat. And if you have additional questions, please feel free to contact our Support team and create a ticket. 

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.