Changing 2FA app

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Box User

• June 07, 2023 14:15

I need to change the 2FA app for changing device but I can modify previously the app from my account since it’s a free plan. How I can do? I’ll lost definitely to my account, it’s seemed impossible that there isn’t a functionality for that ind of situation

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  Rona

  • June 07, 2023 22:05

  Hi there, 

  Welcome to Box Community and I'm here to help! 

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

  Thanks for posting! 

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  Box User

  • June 12, 2023 09:58

  I need it IMMIDIATLY otherwise I’ll lost definitely the access to my account and data!

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