can't resume upload

Answered

Follow

New post

RN

• June 08, 2023 07:00

(im not good at english)

i can't resume upload at box mobile.

i clicked displayed uploading list ,but nothing starts.

arrows surrounded by a yellow circle go round and round.

 

i’ｄ like to upload this file or delete this file.

i’ｄ like to move  this file from upload list.

0

• 

  Rona

  • June 09, 2023 22:46
  • Edited

  Hi there, 

  Welcome to Box Community and glad to assist! 

  • What is the Operating System in your mobile device? 
  • Are you uploading to your Box for mobile application or through your mobile device's browser? 
  • Is there an error message or did the upload just stopped? 

  Looking forward to hear from you! 

  0

  Comment actions Permalink
• 

  RN

  • June 10, 2023 07:59

  Thanks.

  What is the Operating System in your mobile device?
  →Android 13
  　Box 6.17.8
  Are you uploading to your Box for mobile application or through your mobile device's browser?
  →mobile application
  there an error message or did the upload just stopped?
  →upload just stop

  0

  Comment actions Permalink

Please sign in to leave a comment.