Box Status

Comments

4 comments

Date Votes
  • Rona
    • Edited

    Hi Alan,

    Welcome to Box Community and glad to help! 

    Kindly contact our Billing team with your payment issue. You may reach out to our Billing team through billing@box.com. 

    Thanks for posting! 

    0
    Comment actions Permalink
  • Diseño Pixydus

    Hi Rona, i   have some troubles doing my payment. 

     

    The error says: 


    There was an error processing your request.We were unable to process your payment information. Please double check that all fields are filled out correctly and try again, or visit support.box.com for further assistance.

     

    Can you please help me?

    0
    Comment actions Permalink
  • Box User

    Hallo I also have same issue like Diseno.. Could you please help us, box? I want to upgrade the storage and also looking my deleted file

    0
    Comment actions Permalink
  • Cameo Digital Systems Pvt Ltd

    Hi 

    Need help with payment renewal. 

    Auto debit did not work on the Credit card information provided to BOX. 

    Can you please share a payment link for manual payment. 
    Thanks 
    Cameo Digital Systems Pvt Ltd 

    0
    Comment actions Permalink

Please sign in to leave a comment.