MISSING FOLDER

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Box User

• June 12, 2023 09:35

Few minutes I logged to box and found out that the whole folder with all files is missing.

How do I returned it back. It is not in trash. 

I still can see used space that is exactly the space of missing folder.

Please help.

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• 

  Rona

  • June 27, 2023 23:08

  Hi there, 

  Welcome to Box Community and glad to help! 

  Note: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the Trash. 

  You can filter content by items you own, or by items you’ve deleted.  To do this, directly beneath the folder label (Trash), click the Items I Own (or Items I Deleted) down arrow.  Then click the option you want.

  To get to know more managing your trash. 

  Hope it helps! 

   

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