My file was deleted without any action on my part
AnsweredHi,
A zip file of major importance to me has just been deleted from my Box account: it no longer appears.
It doesn't appear in the recycle bin, and it doesn't appear anywhere among my folders.
Please do something to recover my file. There must be a trace on your side.
Regards,
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Hi Raphaël,
Welcome to Box Community and glad to help!
As for your missing file, did you know if this was your owned file or just a shared file? If it's the latter, you may reach out to the file owner and have him/her to re-share the file.
Meanwhile, if it's a file you own you may go back to your trash: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash
Hope it helps!
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