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Box Drive has encountered a problem that requires you to manually reset Box Drive.

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Mahan Ellison
  • Edited

"Box Drive has encountered a problem that requires you to manually reset Box Drive.

If the problem persists, please contact Box Support to further troubleshoot the issue."

Hi, I've un-installed, re-installed Box Drive, followed the trouble-shooting suggestions, restarted my computer, updated my computer and no luck in resolving this issue. Each time I log in again I get this error message.

 

 

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3 comments

Date Votes
  • Rona

    Hi Mahan, 

    Welcome to Box Community and I'm here to help! 

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

    Thanks for posting! 

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  • Chi-Chi Lin

    I am having the same issue.

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  • July Crow

    i'm having the same issue and I don't see a response from the ticket opened 2 months ago???

     

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