Box Drive has encountered a problem that requires you to manually reset Box Drive.

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Mahan Ellison

• June 13, 2023 19:42
• Edited

"Box Drive has encountered a problem that requires you to manually reset Box Drive.

If the problem persists, please contact Box Support to further troubleshoot the issue."

Hi, I've un-installed, re-installed Box Drive, followed the trouble-shooting suggestions, restarted my computer, updated my computer and no luck in resolving this issue. Each time I log in again I get this error message.

 

 

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  Rona

  • June 14, 2023 23:20

  Hi Mahan, 

  Welcome to Box Community and I'm here to help! 

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

  Thanks for posting! 

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  Chi-Chi Lin

  • August 31, 2023 22:29

  I am having the same issue.

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  July Crow

  • October 25, 2023 00:23

  i'm having the same issue and I don't see a response from the ticket opened 2 months ago???

   

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