No longer receiving upload notifications

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Amanda Clark

• June 13, 2023 21:23

Something has changed in the last month and I am not receiving notifications for uploads to box folders that I have historically always received notifications for.  I am receiving others but not these.  I checked all of my notification settings and my spam/junk folders.  Please help.

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  Rona

  • July 18, 2023 19:19
  • Edited

  Hi Amanda, 

  Welcome to Box Community and glad to help! 

  Apologies for this delay. 

  I've checked and it shows that you're correctly receiving emails from Box. Meanwhile, if you continue to experience issues. Please run these recommended steps to make sure that each Box notifications will arrive accordingly. 

  However, if the issue persist. Please reach out to our Support team and open a ticket. 

  Thanks for posting!

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