Missing Files

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Camilla Singh

• June 14, 2023 02:29

I am missing a lot of files that were uploaded yesterday and there is no record of them having been deleted - I have received notifications about all actions and I see in my emails that the files were in fact uploaded with no evidence of deletion. Please let me know if you can help as soon as possible - don't want to waste time working on the folders if there is no point and my files are getting deleted.

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  Rona

  • June 19, 2023 22:50

  Hi Camilla, 

  Welcome to Box Community and glad to assist! 

  Upon checking it appears that you've already addressed this with a member of our Support team. If you have questions and clarifications, please let us know.

  Thanks for posting! 

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  Melissa

  • October 02, 2024 19:22

  Hi! My team is missing a whole folder from Box. It just disappeared. 

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