Change e-mail

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Tom Hosking

• June 14, 2023 17:24

I need to change the e-mail my 'Individual' account uses.

I can't see any option to do this, and having gone thoruigh mulitple 'similar posts' I can't see a solution.

Please advise.

Many thanks

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• 

  Ann

  • June 15, 2023 20:45

  Hi Tom,

  Welcome to the Box Community, I'm happy to help!

  The steps below will show you how to change your e-mail:

  1. Login to box.com
  2. Go to Account settings (click the profile pic or initials located on the upper right corner)
  3. Account 
  4. Add a Collaborator or Link Personal Email  
  5.Select Link Personal Email > enter your new email
  6. Confirm the email
  7. Go back to box.com > account settings and make the secondary email as primary and remove the original email.

  I trust this information proves helpful in resolving the problem.

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