Ann

1. Community
2. Support Forum
3. duplicate account user.

Hi Aizezi, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thank you for posting!...

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• Ann
• August 20, 2024 21:22
• 0 votes

1. Community
2. Support Forum
3. ส่วนประกอบ

Hi there, Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to ass...

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• Ann
• August 20, 2024 20:53
• 0 votes

1. Community
2. Support Forum
3. BOX is randomly making local files offline

Hi Tony, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• August 20, 2024 20:52
• 0 votes

1. Community
2. Support Forum
3. Providing Admin access to others

Hi Calvin, Welcome to Box community! While logged in as your organization's Box account Admin, go to Admin Console > Users and Groups. Click the Managed Users tab. Click your Admin account in the ...

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• Ann
• August 20, 2024 20:48
• 0 votes

1. Community
2. Support Forum
3. changing email address

Hi Briel, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• August 20, 2024 20:46
• 0 votes

1. Community
2. Support Forum
3. The information on invoice is wrong, who can help us?

Hi,  Welcome to Box Community! To assist you with your invoice issue, please contact our billing team directly at billing@box.com. Thanks for posting!  Best,Ann

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• Ann
• August 20, 2024 20:45
• 0 votes

1. Community
2. Support Forum
3. Storage limit warnings for end users

Hi Karen,  Welcome to Box community! The feature you are inquiring is currently not supported in Box. I appreciate your feedback and would highly recommend that you send this directly to our Produc...

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• Ann
• August 20, 2024 19:39
• 0 votes

1. Community
2. Support Forum
3. Missing Folders and Files

Hi Ian, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thank you for posting! Be...

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• Ann
• August 20, 2024 19:31
• 0 votes

1. Community
2. Support Forum
3. Payment method for an overdue invoice

Hi Luigi,  Welcome to Box Community! To assist you with your payment issue, please contact our billing team directly at billing@box.com. Thanks for posting!  Best,Ann

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• Ann
• August 20, 2024 19:30
• 0 votes

1. Community
2. Support Forum
3. External user can't login after changing password

Hi Aline, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• August 20, 2024 19:28
• 0 votes