Cancel my subscription
AnsweredPlease cancel my subscription and refund any money taken.
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Hi Roy,
Welcome to the Box Community. Let me see what I can do to help!
The steps below will show you how to cancel your Box Account:
1. Sign into your Box.com account
2. Visit https://app.box.com/master/settings/accountBilling
3. Under Billing Information, click 'Cancel Account'
- Don't see this option? Email cancel@box.com
4. Complete survey and click 'Cancel My Account'
5. Confirm cancellation and click 'Permanently Cancel My Account'
- Please note the account will cancel at the end of the service term
If you are having trouble canceling your account, please email cancelBox.Com
I hope this answers your question. Thanks for posting!
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