Mac version of Box App is not downloading files

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Box User

• June 16, 2023 00:02

 I am on Ventura 13.4 with Box.app 2.33.130.

Whenever, I restart Box, it'll work for a few minute, then icon on the menu bar will go gray. After it turned gray, I'll get the following error msg.

My files are valid, because I can see them via Box.net's website.

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  Box User

  • June 19, 2023 02:19

  figured out the problem, it's the new firewall rules that's blocking the traffics

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  Rona

  • June 19, 2023 20:48

  Hi there, 

  Welcome to Box Community! 

  Thanks for your update and glad to hear you're up and running! For any concern and inquiries, please let us know. 

  Thanks for posting! 

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