Box Status

Can't delete Box-Box-Backup on Mac

Answered
Follow
New post
LAO TAT MAN

When I move the "Box-Box-Backup" folder to the bin, after I confirm with my computer password permission. It will show "The operation can’t be completed because “Box-Box-Backup” needs to be downloaded." 

By the way, I didn't remember how comes the "Box-Box-Backup" folder.

0

Comments

2 comments

Date Votes
  • Rona

    Hi there, 

    Welcome to Box Community and glad to help! 

    Can we start by confirming your current Box version and your Operating System? 

    We'd love to hear back from you! 

    0
    Comment actions Permalink
  • David Yonce

    I'm having the same problem.  This folder on my local drive is identical in size to my Box on-line drive and taking up a considerable amount of local disk space.  Is this part of the cache or can it be removed?  I run into the same error message:

    "The operation can’t be completed because “Box-Box-Backup” needs to be downloaded." 

    yet the file is over 14GB according to the Mac OS.   I'm running Box 2.33.130 and Mac OS 11.7.7

     

    0
    Comment actions Permalink

Please sign in to leave a comment.